From Equipment Failure to Full Recovery: How CMMC Reduced Steel Supplier’s Downtime

In the demanding field of infrastructure supply, downtime in critical processes can significantly impact operations and profitability. This reality struck one of our new clients, a leading producer of steel water pipes when a series of massive hydraulic cylinders—each weighing over 10,000 pounds—suddenly failed. With plant operations at a standstill and replacement options requiring lengthy lead times, the client needed a fast, reliable solution. That’s when they turned to CMMC for emergency repair services.

CHALLENGES

The failure of the hydraulic cylinders created an urgent and complex situation. These specialized components were not readily available, and sourcing replacements would have taken far too long. Each passing day of downtime increased costs and pressure. Additionally, the sheer size and weight of the cylinders made transportation and handling challenging, further complicating the repair process. The client needed a partner capable of both technical expertise and swift action to minimize their losses.

SOLUTION

CMMC responded immediately, mobilizing a truck to pick up the first cylinder on the same day we were contacted. Our dedicated team prioritized the repairs, working extended hours and weekends to meet the client’s critical timeline. Leveraging our expertise in emergency repair and rebuild processes, we repaired and tested all three cylinders in just one week. To ensure efficiency, we provided delivery services, returning the components promptly to the client’s facility and minimizing any further delays.

RESULTS

Thanks to CMMC’s rapid response and efficient repairs, the client’s plant was fully operational within a week. This outcome avoided the significant operational and financial losses that would have resulted from extended downtime. The client was highly satisfied with our commitment to delivering a reliable solution under intense time constraints, solidifying a strong partnership for future needs.

CMMC is your trusted partner for emergency repair and rebuild solutions. With advanced fabrication equipment and a team of highly skilled fabricators, we have a proven track record of success, serving industrial facilities across the Southeast region of the United States. We understand the critical nature of your needs and are dedicated to providing unparalleled value. Our ISO certification ensures the highest quality standards, guaranteeing your satisfaction and success. Give us a call at 803-464-7489 or email us at info@cmmcsc.com to learn more.